FAQ

  • What should I expect?

    When you arrive at Lather Head Spa, we’ll begin with a brief scalp assessment to better understand your needs. You’ll then be guided to change into a spa smock and get comfortable on one of our private heated spa beds. From there, you can relax as we begin your personalized treatment, designed to calm your mind and refresh your scalp.

  • Can I wear jewelry?

    For your comfort and safety, we recommend removing earrings and facial piercings prior to your service. While this is ultimately at your discretion, we cannot guarantee that jewelry will not be bumped or caught during treatment. If you have a newer piercing that cannot be removed, we suggest rescheduling for a later date to ensure the most relaxing and safe experience possible.

  • I'm pregnant, can I receive a Head Spa?

    Yes, we do offer Head Spa treatments for pregnant clients! However, if you are between 28 - 32 weeks along, we recommend that you consult with your physician before scheduling. Your comfort and your baby's safety are our top priorities, and we want to ensure that every experience is both relaxing and safe for you. We will do require you sign an informational waiver if you are pregnant and 28 -32 weeks at the time of your appointment.

    For you and your baby's safety your service WILL be declined if I you are more than 32 weeks pregnant at the time of your appointment.

  • Should I shampoo my hair before my appointment?

    You do not need to shampoo your hair prior to your Head Spa appointment unless you just want to.

    If you are booking an ASMR/Scratch Therapy treatment it is best if you come with clean, fully dried hair.

  • Do I leave with wet hair?

    YOU WILL LEAVE WITH LIGHTLY TOWEL DRIED HAIR

    If you would like to leave with fully dried hair you are welcome to use our complimentary Blow-Dry Bar stocked with products and tools.

  • I want to bring a friend , can you accommodate more than one person at as time?

    Yes! We currently offer head spa treatments for groups up to 8. You will be in separate treatment rooms during your service for maximum relaxation. Bookings are limited and fill up fast. This service is best planned well in advance

  • Can I come early?

    Of course! We welcome everyone to come early and enjoy a beverage and relax in our serene and comforting sanctuary.

  • What should I wear?

    Our treatments are very “Spa” like, so dress comfortably.

  • Do you treat or address skincare concerns?

    Yes, we now offer facials using Circadia Skin Care. Check out our treatments including our customizable facials!

  • Can I receive a Head Spa treatment if I have Scalp Psoriasis or Eczema?

    Yes, absolutely! While we do not diagnose or treat medical scalp conditions, our Head Spa services can provide soothing relief and help support your scalp health. If you have a severe case please book an Advanced Pre-Consultation to discuss additional treatment options.

  • Do you diagnose or cure scalp conditions?

    No. We do not diagnose or cure scalp conditions. However, we offer an advanced scalp consultation where we assess your concerns, discuss your scalp health goals, and recommend a personalized product regimen to help support a healthier scalp.

  • Do you offer treatments for extensions?

    We no longer offer treatments for extensions. However, we do offer Extension Removal as an Add-On service.

    Planning to treat your scalp but wearing hand-tied extensions? No problem! With our Extension Removal Add-On, we’ll carefully and professionally remove your hand-tied extensions prior to your scalp treatment—ensuring your hair and wefts remain in excellent condition. This service is ideal for guests planning to have their extensions reinstalled by their original stylist after their treatment. Enjoy the full benefits of your scalp service without compromising your extension care.

    Note: This service does not include extension reinstallation and is ONLY meant for Hand-tied Extensions. We can NOT remove tape-ins, glue-ins or K-Tips.